• I received my product with a detached seal 🛠️

  The seals are applied at the factory through a very strict process. However, as with any industrial process, there can sometimes be slight variations in the glue application. 📦 If the tamper band around the lid was intact, it means the seal probably detached when opening the product. 💯 No worries: this does not affect the quality or safety of the product. 📸 If you are unsure or notice a problem, please contact us via our contact form&x20;Some readers

• There is no scoop in my tub 💊

  Each tub comes with a scoop of varying size depending on the recommended serving. It has probably fallen to the bottom of the tub – try stirring with a fork to find it. 🔄Some readers

• Why is there a silica packet in my product? 🌿

  The silica packet in your product is used to absorb moisture. 🔬 Silica, or silicon dioxide, is an effective desiccant that helps keep the product dry and prevents mold, rust, or spoilage. 🍞 This is especially useful for products sensitive to moisture, such as food items or certain leather goods. ⚠️ While the packet is non-toxic, it should not be consumed. 🔒 It is included for safety and quality reasons.Some readers

• My whey tub is only half full, why? 🥛

  This is a safety issue. If the tubs were filled too high, it would be difficult to ensure they close properly. To avoid this problem, we sometimes use larger tubs to guarantee a secure and airtight closure. 💯 No worries: the total weight indicated on the tub is fully present inside. The filling is done in a way that preserves both the quality and safety of your product.Few readers

• Do you sell dangerous or doping products? 💼

  All our products are carefully selected and comply with the strictest standards. Each item is labeled and approved by the relevant authorities, ensuring safety and compliance. 🚫 Please note that we do not sell any products considered doping substances. 🙌 Our priority is quality and ethics, so you can shop with confidence.Few readers