How can I modify or cancel my order? 📝
Once your order has been placed, it is not possible to modify or cancel it directly from your account. If you wish to make a change or cancel your order, please submit your request as soon as possible via our contact form. We prioritize these requests, and our team will address your request as quickly as possible.Some readersI entered the wrong shipping address – what should I do? 📦
Made a mistake in your shipping address? Don’t worry, here’s what to do: If you updated your address in your account after placing your order, it cannot be automatically applied to that order. No problem! We can help you resolve this quickly. Just submit your request via our contact form, and our team prioritizes these requests for fast handling. 📌 Make sure to include in your request: Your order number The correct shippingSome readersHow to use a promo code? 🎉
Do you have a promo code? Here’s how to use it: Promo codes are regularly sent by email for special offers, events, or promotions. Add the products you want to purchase to your cart 🛍️ In your cart, you will see a “Promo code” field at the bottom of the page Enter your promo code in this field, then click Apply The discount will be automatically applied to your total, and you can complete your order ⚠️ Attention: Not all promo codes can be combined. If you have multiplSome readersOnce my order is placed, when will it be shipped? 🚚
If you place your order before 4:00 PM from Monday to Friday, it will be shipped the same day with the carrier of your choice. If you order after 4:00 PM, it will be sent the next day, or on Monday if the order is placed after 4:00 PM on a Friday. We do our best to process your order quickly and ensure fast shipping. If you have any questions, feel free to contact us via our contact form, and you will receive a quick response!Some readersI can’t order a product 🚫
Are you having trouble ordering a product? This product is temporarily out of stock or being reformulated by our manufacturer, which is why it is currently unavailable for order. Don’t worry, it will be back soon! We are doing everything possible to make it available again as quickly as possible. In the meantime, feel free to ask our bot to suggest a similar product. If you prefer, our team is ready to help you find the best alternative. You can contact us quickly via our conFew readersI want to place an order – how do I do it? 🛒
Want to place an order? It’s simple and quick! Here’s how: Click on “My Account” at the top of every page on the site Select “Create an account” and fill in the required fields (first name, email, password) Once your account is created, choose the products you want to buy and add them to your cart 🛍️ You can then select a different shipping address and choose your preferred payment method Before confirming, you can review your cart and adjust products or quantities if neededFew readersWhy isn’t my promo code working? ❌
There are several reasons why your promo code might not work: Limited combinability: Not all promo codes can be combined. Make sure to choose the offer that suits you best or the one that applies to your order. Limited duration or stock: Some codes are only valid during a specific period or depending on stock availability. Minimum order amount: Some codes may require a minimum purchase (excluding shipping). Specific products: The code may only be valid for certain producFew readersI haven’t received my Ebook 📚
Haven’t received your Ebook? When purchasing a program that includes an Ebook, you should receive an email with the subject: “ FITADIUM Your Ebook is ready to download to follow your program”. If you haven’t found this email in your inbox, please check your spam or junk folders. If you still haven’t received it, no worries! Just send us a message via our contact form, and we’ll gladly resend your Ebook!Few readersI accidentally placed the same order twice 🔁
Did you accidentally place the same order twice? Here’s what happens: Only orders with validated payment are shipped. Depending on your payment method, here’s what can happen: Credit card (CB): You should receive two confirmations: one automatic from our site and one from your bank validating the payment. If one of the orders is not validated by the bank, it will not be shipped. Cheque or bank transfer: The order is confirmed and shipped only when we have received yoFew readersI am in the military – how can I place an order? 🎖
Are you in the military and want to place an order? To ensure your order is processed correctly, make sure to include your full SP code in your address details. Here’s the information to fill in: Postal code: 00200 City: HUB ARMEES Country: France Armées By following these instructions, your order will be sent without any issues. If you encounter any difficulties, feel free to contact us via our contact form, and we will respond quiFew readers