How can I use my Fitiz? 💰
💰 Want to use your Fitiz? Here’s how: Log in to your account and go to “My Account” “My Rewards” Check your balance (you can convert your Fitiz once you reach 1,000 Fitiz = €10) Click on “Convert into a €X voucher” A promo code will be generated automatically All that’s left to do is enter it in the “Promo code” field in your cart before checkout 🎉 ⚠️ Important: once converted into a voucher, your code is valid for 1 month. It cannot be converted bSome readersMy Fitiz voucher has expired 🎫
🎫 Has your Fitiz voucher expired? No worries! Once converted, your voucher is valid for 1 month. If it has expired, we can happily reactivate it 😊 Just submit a request through our contact form. 👉 Remember to include the voucher code concerned. We’ll take care of the rest!Some readersI forgot my password, how can I reset it? 🔑
Forgot your password? No worries! Click on the “Forgot Password” link on the login page, then enter your email address. You’ll receive a message to reset your password. 🔍 Not receiving anything? Check your spam or promotions folder. If needed, contact our customer service – they’ll respond super quickly: Contact FormSome readersHow do I create an account? ✨
✨ Creating an account is quick and easy! Click on My Account at the top right Select “Create an account” Enter your first name, email, and choose a secure password Your account is ready! You can now place orders, track your parcels, earn Fitiz, and enjoy exclusive offers. 💡 Why create an account? Earn Fitiz with every purchase Access your order history Track your deliveries in real time Easily manage your addresses and payment methods Refer your friends and earSome readersHow does the referral program work? 🧡
🧡 Referrals – how does it work? It’s simple: invite your friends to discover our site, and you both get rewarded! 🎁 What are the benefits? 🔸 For you (the referrer): earn a €10 discount on orders over €60 every time a friend places their first order using your link or code. 🔸 For your friend (the referee): they also get €10 off their first order (on purchases of €60 or more). 🚀 How to become a referrer? Create your account Place your first order Your refSome readersHow can I update my personal details or account information? ✏️
✏️ Want to change your address, email, or other account details? You can do it anytime! Just log in to your account and click on: “Information” to edit your name, email address, or password “Addresses” to update your shipping or billing address ⚠️ Already placed an order and noticed a mistake? Contact us as soon as possible through our contact form, and our team will do their best to correct it in time. 💡 Tip: Always double-cSome readersHow can I earn Fitiz? 🏆
Want to boost your Fitiz balance? Here are the 3 best ways to earn them: 🔹 Place an order: earn 3 Fitiz for every €1 spent (excluding shipping fees and discount vouchers). 🔹 Leave a review: once you receive your order, go to each product page and leave a review. You’ll earn 50 Fitiz per published review. 🔹 Refer a friend: share your referral code (available in My Account Referral Program). If your friend uses this code when signing up and places an order, you botFew readers