Articles on: Customer Service

I received my order but something is wrong 📦

If, upon opening your package, you notice any of the following:


  • One or more items are missing
  • An item is damaged or opened
  • An item does not match your order
  • An item is non-compliant


👉 Contact us promptly via our contact form, attaching photos of the package and the received products so our team can assist you as quickly as possible.

Updated on: 21/10/2025

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