> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.fitadium.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My order tracking shows that it has not yet been shipped 🚚

Do not worry! Here is how it works:
🕓 If you placed your order before 4:00 PM from Monday to Friday, it is shipped the same day with the carrier you selected.
📦 If the order was placed after 4:00 PM, it will be shipped the next day, or on Monday if it was placed on a Friday evening or during the weekend.
⏳ It is possible that your tracking information has not been updated yet — just give it a little time to refresh.