> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.fitadium.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I received my order but something is wrong 📦

If, upon opening your package, you notice any of the following:

* One or more items are missing
* An item is damaged or opened
* An item does not match your order
* An item is non-compliant

👉 Contact us promptly via our [contact form](https://www.fitadium.com/en/contact-us), attaching photos of the package and the received products so our team can assist you as quickly as possible.